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Privacy Policy

Introduction

SalesWing ("we", "our", "us") is committed to protecting your privacy and personal data.

This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website SalesWing.io and our presence partner services.

1. Data Controller

The data controller for your personal data is:

2. Personal Data Collected

We collect the following personal data:

Contact Information:

  • Full name
  • Email address
  • Company name

Business Information:

  • Use case (type of calls you need assistance with)
  • Average deal size
  • Monthly call volume
  • Sales challenges (optional)

Technical Data:

  • IP address
  • Browser type
  • Pages visited
  • Visit duration
  • Traffic source

3. How We Use Your Data

Your personal data is used for:

a) Service Delivery

  • Matching you with appropriate presence partners
  • Scheduling and coordinating call sessions
  • Communicating about your bookings

b) Customer Relationship

  • Responding to your inquiries
  • Sending confirmation emails
  • Providing post-call feedback

c) Service Improvement

  • Analyzing website usage to improve user experience
  • Understanding customer needs

4. Data Sharing

We share your data with:

a) Presence Partners

Minimal information necessary for them to join your scheduled calls (first name, call time, general context). Partners never receive your email, company details, or financial information.

b) Service Providers

  • Website hosting: Vercel Inc.
  • Analytics: Google Analytics (anonymized)

We never sell, rent, or share your personal data with third parties for marketing purposes.

5. Data Retention

Your personal data is retained for:

  • Account data: Duration of business relationship plus 3 years
  • Technical/browsing data: 13 months maximum
  • Accounting data: 7 years (legal requirement)

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Objection: Object to certain processing of your data
  • Portability: Receive your data in a structured format
  • Withdrawal: Withdraw consent at any time

7. How to Exercise Your Rights

To exercise any of your rights, contact us at privacy@saleswing.io.

We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (HTTPS/SSL)
  • Restricted access to personal data
  • Regular security audits
  • Partner NDA requirements

9. Cookies

We use essential cookies to ensure the proper functioning of our website. Analytics cookies are only used with your consent.

You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

For any questions regarding this Privacy Policy, contact us at:
Email: privacy@saleswing.io

Last updated: January 30, 2026